Mobius Privacy Policy

This privacy policy (the “Privacy Policy”) is in addition to and is incorporated into Mobius’ terms of use (the “Terms of Use”). All terms in capital letters not otherwise defined herein, shall have the meaning ascribed to them in the Terms of Use as they appear. Mobius Gaming Company Ltd. (the “Company”, and also in this policy "We", "Us", "Our") use, process and share information about you through the use of our Platform.

This Privacy Policy sets forth Our policy and practices with respect to personal information that will be processed by Us in relation to (i) Your browsing through our website, if applicable and (ii) Your access and use of the Platform. Any information that does not constitute personal data, is out of the scope of this Privacy Policy.

By opening an account with us, You agree to the terms of this Privacy Policy. 
Personal Data that we collect and Process (“Personal Data”)

We might collect, receive, use and process Personal Data that:

1. You voluntarily provide; and/or

2. We collect through Your use of the Platform; and/or

3. We receive in connection with any consumer issues that also relate to Our operation of the Platform (such as customer support); and/or

4. We receive from other third parties. 

The Types of Information that we might collect, receive, use and process

When You use our Platform, we may automatically collect, receive, use and process Personal Data:

1. Information regarding Your use of the Platform; game data such as achieved game levels, rewards, completed events, virtual currency and statistics including the playtime or the use of the various features. User preferences and settings, such as game language, settings regarding push-notifications and in-game sound and music.

2. Meta / Communication data; IP address and approximate location data (derived from your IP address), device data and technical data such as device type and operating system, network connection type and carrier network, device language.

3. You Voluntarily Provide; Contact information and identification information: name, e-mail address, username Discord username, Battle.net username, and any other information You Provide when creating a User Account; Demographic information: location, age, date of birth; Data you upload to the Platform: videos, photos, free text, your correspondence in the Platform’s chat. We strongly advise You not to include any sensitive information in the free text You insert to the chat conversations in the Platform.

4. Usage data; third party websites visited, interest in content, and access times.

5. Support interaction data.

6. Information we collect via cookies; Cookies allow us to collect data, such as Your device's model, operating system and screen size and other information about how You use Our Platform.

The Purposes for which We use Your Personal Data

The Information We collect is used for the following purposes:

1. Provision of the Platform’s services and use and access thereto: Your Personal Data as described above is used by us for (i) allowing You access to the Platform (ii) provision of the services of the Platform as intended. This is based on our contract with You as stipulated in the Terms.

2. Certain Purpose: If You provide Personal Data for a certain purpose, we may use the Personal Data in connection with that purpose for which it was provided. For instance, if You contact us by e-mail, we will use the Personal Data You provide to answer Your question or resolve Your problem and will respond to the email address from which the contact came. This is based on Your consent and on our obligations under the Terms.

3. Internal-Business Purpose: We may use Your Personal Data for internal business purposes, including without limitation, to help Us improve the content and functionality of the Platform, to better understand Our Users, to protect against, identify or address wrongdoing or fraud, to enforce our Terms of Use and this Privacy Policy, to manage Your User Account and registration and provide You with customer service and support, and to generally manage the Platform, Our services and our business. This is based on our legitimate interests, and our contractual obligations set forth in the Terms of Use.

4. We use analytics tools, which will include third party analytics tools, to collect information about how You play the games on the Platform or use Our Platform. Those tools will use cookies or other similar tracking technologies. We will use Your data to carry out research, surveys or to engage directly with You, for example by sending You communications (including by email), for these purposes. We will also create reports, analysis or similar services for use by Us for the purposes of research or business intelligence, for example to track potential problems or trends with Our Platform, or to test out new game features and content.

5. Security and Dispute Resolution: We may use Personal Data to protect the security of the Platform, to detect and prevent fraud, fishing, identity theft, data leakage, to confirm the validity of software licenses, to resolve disputes and enforce Our agreements. This is based on Our legitimate interest, and Our contractual obligations as set forth in the Terms of Use, as applicable.

6. Data Retention, Archives: We retain and archive Personal Data as long as it necessary to use Our Platform, meet with contractual obligations, laws and regulations and subject to Our retention policies, User’s “right to be forgotten” and this Privacy Policy.

7. Transfer/Share/Disclose Data: We will not Transfer/Share/Disclose any Personal Data unless it is necessary to perform our services to You and on “need to know basis”. Therefore, We may share Your Personal Data with Our affiliates, contractors and service providers who process Personal Data on Our behalf to perform the services of the Platform, its performance and certain business-related functions. While We do so We make sure that they will be bound to maintain that Personal Data in accordance with this Privacy Policy.

8. Other Purposes: If We intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, You will be informed of such anticipated use prior to or at the time the Personal Data is collected, used or processed, unless such other purposes are related to the purposes above.

Use of Cookies

1. We use “Cookies” (whether of Company or of third parties) to help You personalize Your online experience. A Cookie is a text file that is placed on Your hard disk by a web page server. Cookies are uniquely assigned to You and can only be read by a web server in the domain that issued the Cookie to You.

2. One of the primary purposes of Cookies is to provide a convenience feature to save You time. The purpose of a Cookie is to tell the web server that You have returned to a specific page. For example, if You personalize Your Account pages, or register to the Platform and/or to a specific service, a Cookie helps Us to recall Your specific information on subsequent visits. This simplifies the process of recording Your Personal Data, such as IP addresses, username and so on. When You return to the Platform, the information You previously provided can be retrieved, so You can easily use the Platform features that You customized.

3. You have the ability to accept or decline Cookies. Most web browsers automatically accept Cookies, but You can usually modify Your browser setting to decline Cookies if You prefer. If You choose to decline Cookies, You may not be able to fully experience the interactive features of the services provided in the Platform or other websites You visit.

With whom we share Your Personal Data

1. For data storage and cloud services, the Personal data collected by Us is stored at Amazon North America (AWS), located in Virginia.

2. Data may be processed by Our third parties service providers of the following categories: email exchange servers services, SMS providers, third party platforms: BrainTree, PayPal Discord and Battle.net (“Suppliers”). We transfer only the minimum data that is necessary for conducting Our services. The data is transferred only to Suppliers approved by Us that allow for compliance with GDPR. Our Suppliers do not have any right to use Your Personal Data collected from Our Platform beyond what is necessary for the purpose of facilitating Our provision of the Platform and services.

3. We may disclose Your Personal Data if required to do so by law in order to, for example, respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend Our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Platform, (d) act in urgent circumstances to protect the personal safety of Users or the public, or (e) protect against legal liability.

4. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. Your information may be transferred as part of that transaction to a successor in interest and to the applicable legal authorities as well as legal counsels and other professional counsels involved such as accountants, and other officers of the government or of the applicable judiciary instance. You acknowledge and agree that any successor to or acquirer of Company (or its assets) will continue to have the right to use Your Personal Data and other information in accordance with the terms of this Privacy Policy.

Transfer and Disclosure of Data

1. Data collected or received may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

2. If You are located outside of Israel, Our headquarters, and choose to provide information to Us, please note that We transfer the data, including Personal Data, to Israel and process it there. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

3. We will take steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

4. We may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of Mobius, to prevent or investigate possible wrongdoing in connection with the Platform, to protect the personal safety of Users of the Platform or the public and to protect against legal liability.

Your Rights in Relation to Your Personal Data

1. Right of Access, Updating, Correcting and Deleting: in accordance with applicable laws and regulations, You have a right to request access to Your Personal Data that We process. You also have the right to request to correct or rectify any inaccurate Personal Data that We process about You, or delete it, depending on the circumstances, all subject to applicable laws and regulations, and our internal processes and procedures for complying with such requests.

2. Company allows you to view, edit and/or delete Your Personal Data by submitting request to Us through support@playmobius.com. Please note however, that deleting information from the Platform or otherwise through submitting a request to Us, may have detrimental effect on Your ability to use the Platform or on the performance of the Platform, and any such effects and results are at Your own risk and liability. Certain information, if deleted, will effectively constitute deletion of Your User Account and termination of Your subscription.

3. Please note that unsubscribing from the Platform does not delete Your information.

4. We will respond to requests to access, edit or delete your Personal Information within 30 days, or according to applicable law.

5. Right to Restriction of Processing: You may have the right to restriction of processing subject to applicable laws. If you wish to object the processing, you are required to contact us at: info@playmobius.com.

6. The right to object to processing – You have the right to object to Company’s processing of your Personal Data, under certain conditions.

7. If allowed by applicable laws, You have the right to withdraw Your consent at any time when Company processes Your Personal Data based on Your consent on any of these rights. However, withdrawal does not affect the legitimacy and effectiveness of how we process Your Personal Data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.

8. If You think that the way we process Your personal information does not comply with applicable data protection laws, You can contact the relevant competent data protection authority.

Security of Personal Data

We are committed to protecting the security of any Personal Data on our database and network. We use a variety of security technologies and procedures to help protect all Personal Data from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or internet or e-mail transmission is ever fully secure or error free. Therefore, You should take special care in deciding what information You disclose.

Links to Other Websites

This Privacy Policy applies to the Platform and Company’s website. The Platform may contain links to other websites not operated or controlled by Company (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Platform do not imply that Company endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Changes to this Policy

1. Company may update this Privacy Policy from time to time, by placement of an updated policy in the Platform. The Privacy Policy published at any given time shall automatically replace the former Privacy policy and shall govern the relations between Company and Users.

2. If We make significant changes, We will make that clear on the Platform or by some other means of contact such as email, so that you are able to review the changes before you continue to use the Platform.

Contact information

If You have a complaint about our privacy practices, You should write to us at support@playmobius.com We will take reasonable steps to work with You to attempt to resolve Your complaint.